The Hugo's Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Form Entries.
COOKIES
We collect information about you and your use of this Site through the use of cookies. Cookies are small files that a Site can store on your computer’s hard drive for record-keeping or other administrative purposes. If you are concerned about the use of cookies, you can choose to enable a feature in your browser software that will erase cookies, block cookies or warn the user before cookies are stored or exchanged. However this will effect the functionality of the websites you visit. Details on how to remove or disable cookies for various browsers can be found here.
This is a list of cookies we use on the website:
| Cookie Name | Used By | Expires |
|---|---|---|
| _ga | Google Analytics | 2 years |
| _gid | Google Analytics | 24 hours |
| _gat | Google Analytics | 1 minute |
| test_cookie | Google DoubleClick | 15 minutes |
| wordpress_test_cookie | WordPress | Session |
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Contact Form 7 plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is NOT stored in a database.
If you have provided it to us and you consented to communication, we will use your name and email address to contact you and provide updates regarding our service.
HOW LONG DO YOU KEEP THE INFORMATION?
We don’t set a particular time limit on storing contact form information incase we need it for future reference. If you want your information to be removed from our emails, please contact us. We will remove it anytime there are concerns about your privacy.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at enquiries@thehugo.com or by mail using the details provided below:
The Hugo, 19 St Peter’s Street, Canterbury, Kent, CT1 2BQ